What happens to you when your child behaves less than perfectly? When he ignores you or she screams, “I don’t have to listen to you.” Some of you can respond effectively by changing your behavior and addressing whatever the situation is from a different or calmer place, with a different attitude, tone or posture. But probably many of you get your button pushed, think your child is out to get you and yell back behaving just the way you don’t want your child to behave.

The difference is the parent who takes it personally and the parent who doesn’t. So what makes the difference?

When I’m working with parents on this, I often describe the cartoon in my book “When Your Kids Push Your Buttons” on p.86. The mother is trying her hardest to deflect those oncoming critical remarks with a shield, but the onslaught catches her off guard, and she doesn’t get her shield up in time, so the remarks hit her hard. This perfectly illustrates taking it personally. Once those remarks, attitudes, behaviors are allowed to